Why Capacity Management is Critical to Hospitals' ACA-Era Success Health Affairs Blog

If you ask any hospital executive to talk about his or her top five priorities, he or she will likely reply that reducing expenses and increasing efficiency is one of them. Interestingly, a large percentage of these executives consider effective capacity management to be a lesser priority, when in fact it is one of the bigger levers that can be pulled to get cost out, while also having positive impact on physician relations, the patient experience, and quality of care. And with an estimated 32 million new patients entering the system under the Affordable Care Act, the organizations that get their operations in order now will be positioned not only to handle any undesirable consequences, but also to capitalize on strategic growth, versus being a victim of what comes in the door.

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